JOB DESCRIPTION
Position: Key Account Manager
Location: London, UK or Istanbul, Turkey
Reports to: Senior VP of Outreach & Comms and Director of CLR
WHY WORK FOR US?
The Centre for Child Rights and Business (The Centre) is one of the very few organisations in the world working exclusively on child rights issues in the business context. In the 10+ years of our journey to date, we have improved the lives of thousands of children, young people and working parents. We’re a friendly, diverse and international team coming from a range of backgrounds, who all share a joint passion: to make the world a better place for children by helping companies in their sustainability efforts.
The role of the Key Account Manager is to lead on co-ordination of The Centre’s Child Rights in Business (CRIB) Working Group and to manager clients of The Centre’s Child Labour Remediation service. The CRIB Working Group is a community of 30 major brands and retailers working with The Centre to strengthen child rights in their supply chains. CRIB brings companies together to collaborate, share best practice, and access the latest information and insights related to child rights. CRIB Working Group Membership also secures access to The Centre’s child labour remediation service.
The postholder will facilitate CRIB working group meetings, support with co-ordination of collaborative child rights projects amongst CRIB Members, and support with the development of members child rights resources for CRIB Members. Additionally, The postholder will support with account management duties and communications for The Centre’s global child labour remediation service.
The position is a full-time job preferably based in Hong Kong, Kuala Lumpur, London or Istanbul and can work from home partly.
CORE RESPONSIBILITIES
The position includes, but is not limited to, the following specific tasks:
Working with The Centre’s Business Development (BD) Team, being responsible for co-ordination of CRIB Working Group (WG) Meetings, including development of meeting resources;
Developing and updating other resources for CRIB Members on child right issues, including fact sheets, briefing and other resources;
Maintaining the CRIB Members platform, an online platform for company members sharing information and resources on child rights;
Supporting design and delivery of new and existing CRIB WG projects, working with other teams at The Centre’s as necessary;
Keeping in close contact with CRIB Members between working group meetings;
Supporting outreach to new companies to frow CRIB Membership and responding to enquires from CRIB Members;
Proving key account manager support for clients using The Centre’s Child Labour Remediation Service; working with The Centre’s BD and Child Labour Remediation teams;
Supporting with ongoing child labour remediation service reporting to clients;
Responding to client enquiries from companies relating to child labour remediation and related projects at The Centre.
Other duties as necessary
QUALIFICATIONS
Minimum University degree or above in relevant subject (e.g. social science, sociology, public administration etc )
3 - 5 years of professional experience working in sustainability, business and human rights, social audits, monitoring and evaluation preferably related to supply chain management, CSR, child rights
Experience of working with brands and retailers, preferably with account management experience
Understanding of current child rights issues, human rights, CSR and supply chain / responsible sourcing
Ability to work independently and with a high level of integrity and professionalism
Excellent Mandarin and English equal to mother tongue
Excellent interpersonal, verbal and written communication skills
Strong negotiation skills
Highly trustworthy and capable of handling highly sensitive and confidential information;
Present oneself as professional, innovative, creative, and a self-starter;
Excellent writing skills, including proper spelling, grammar, and formatting of proposals, presentations and reports.
Strong organizational, time management and multitasking skills
Ability to work in teams and under heavy workload
Passion for finding innovative ways to promote child rights in business operations
Application with cover letter and CV should be sent to recruitment@childrights-business.org. Closing date: 31st December 2022. Please also indicate the salary expectation in your application email.